IMPORTANT BOOKING INFORMATION FOR YOUR HOLIDAYS
GOOD TO KNOW
Rates
Our rates are per room for 1 person or per apartment for 2 persons per day.
Minimum stay
The minimum stay is 3 nights.
For short stays of less than 3 nights we charge a surcharge of 10 %.
Reservations & Bookings
Please note that we are unfortunately unable to guarantee room numbers.
Children (in parents' room (double room) with 2 full-paying adults)
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0-2 years: free of charge
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3-5 years: 80 % reduction
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6-15 years: 40 % reduction
Children and additional persons (apartment)
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0-2 years: free of charge
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3-5 years: 12,00€
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6-15 years: 19,00€
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from 16 years: 24,00€
Local tax
In addition to the room rate, a local tax of € 2,90 per night is charged for each guest over 14 years of age. This tax can only be paid on site.
Südtirol Alto Adige Guest Pass
The Südtirol Alto Adige Guest Pass is an advantage card, which is included in the room price.
What is the Südtirol Alto Adige Guest Pass?
The Südtirol Alto Adige Guest Pass is an advantage card for everybody, which offers you different services without extra costs.
Included services:
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Use of all public transportation throughout South Tyrol: all city and extra - urban buses
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Regional trains in South Tyrol (Brenner/Brennero - Trento, Mals/Malles - Innichen/San Candido). The card is not valid on Italian InterRegional trains or on OEBB, DB, Eurostar or Intercity trains.
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The PostBus Switzerland between Mals/Malles und Müstair
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The cable cars to Ritten/Renon, Meransen/Maranza, Mölten/Meltina, Vöran/Verano and Kohlern/Colle
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The narrow-gauge railway in Ritten/Renon and the cable railway up to the Mendel Mountain
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One free admission to about 80 museums in South Tyrol.
Apartment facilities
All apartments are equipped with a coffee machine, kettle, bed linen and towels.
Breakfast
For overnight guests in the hotel rooms breakfast is included in the rate. For guests of our apartments, we charge 17,00 € per person and day for our rich breakfast buffet.
Speck platter
In the evening, we also offer our guests a typical South Tyrolean speck platter in our cosy "Stübele".
Final cleaning
For the final cleaning of our apartments, we charge a one-time fee of 45,00 €.
Included services
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Rich breakfast buffet (included in the room rate), for apartments: 17,00 €/day)
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Outdoor pool with sunbathing lawn and sun loungers
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Private bar for house guests
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Parking lot
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Children's playground
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Sun terrace
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Wi-Fi
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Südtirol Alto Adige Guest Pass
Booking & reservation
For a binding reservation, a deposit of 30% of the total amount booked is required. The remaining amount is paid directly at the accommodation on site. Up to the total amount of € 4.999,99, cash payment is allowed in Italy and is preferred by us. Credit cards and EC cards are also accepted.
Cancellation and travel insurance
Unfortunately, something unexpected can happen. To protect yourself financially, we recommend that you take out travel cancellation insurance.
We ask for your understanding that we have to charge a part of the costs in case of no-show. Cancellation is free of charge up to 30 days before departure. After this period, the deposit remains in full with the accommodation provider. In the event of early departure, the entire booking period will be charged.
Check-in and check-out
Your room and apartment are ready for occupancy from 2 pm. If you arrive after 6 pm, please let us know your approximate arrival time in advance.
On the day of departure you have to leave your room or flat by 10 am.
Booking
Your booking is binding with the written booking confirmation and a deposit of 30% of the total amount booked. We ask for your understanding that we are unfortunately unable to guarantee room numbers.
Pets
Unfortunately, we do not allow pets. We ask for your understanding.
NEW
Südtirol Alto Adige Guest Pass
all year round